I’m going to try a little experiment over the next 2 weeks & will be offering limited flavors. My current menu is 5 different flavors and as you can imagine, constantly mixing those same 5 doughs daily is a painstaking process. On average, it takes me about 30 minutes just to mix one dough. Multiply that by 5. Some doughs I mix 2 or 3 times a day. If a customer orders 1 dozen of each flavor, it takes me close to 3 hours just to mix the doughs. I’m not taking into account the time that it takes for them to set, then baking, cooling, packing them up, etc. 1 order of each flavor would take me close to 8 hours to prepare.
My goal is to get great quality products out to you with minimal delays so I’m hoping this will allow me to do just that. We’ll try it this week and next week and reevaluate after October 5th. Cool? Cool.
September 22-28: Chocolate Chip & Oatmeal (you can still customize them with add ins!)
September 29-October 5: Snickerdoodle & Brownie (you can customize the brownie cookies only.)
(Please refer to the previous post with ordering instructions, postal fees, and a complete list of add-ins to customize your order.)
I’m back in the kitchen finally and excited about preparing your favorite Steen’s Cookies flavors! If this is your 1st time ordering or if you’re a return customer & don’t remember the ordering process, I am including instructions below. If you’re not clear on anything please don’t hesitate to email me at SteensCookies@gmail.com. Please use this email to contact me about anything related to cookies (do not use Twitter DM or tweets as I often miss tweets & email is just easier to keep everything pertaining to your order in 1 place.)
How To Order:
1. Select your flavors from the menu found below.
2. Email your selections to SteensCookies@gmail.com. Make sure you indicate which flavors you’d like, including the quantity (1 doz, 2 doz etc) and any add-ins if applicable.
(Example: “I’d like 1 dozen peanut butter, 2 dozen oatmeal raisin, and 1 dozen chocolate chip + pecans.”) If you are a return customer, please send a new email. Don’t order by replying to a previous email.
3. Include the full name and address of the person the order should be shipped to.
4. Include the email address associated with the Paypal account that I should send the money request to.
5. Be prepared to pay within 24 hours to avoid order cancellation. You will receive only ONE reminder email that payment is due before your order is cancelled.
6. Sit back and relax! A postal confirmation number will be sent to you when your order has been shipped. Expect your cookies to arrive within 1 week. If there are any delays, you will receive an email from me.
Almond Roca English Toffee $2
Andes Mint Chunks: $2
Butterscotch Chips: $2
Chocolate Chips: $2
Chocolate Chunks: $2
Macadamia Nuts: $4
Mini M&M’s: $2
Peanut Butter Chips: $2
Toffee (Heath Bar): $2
White Chocolate Chips: $2
Zebra Chips (milk/white chocolate swirl): $2
Because these items are perishable, all orders are shipped via USPS Priority shipping which typically arrives in 2 to 3 business days. Standard shipping can take up to 1 week which is why I only use priority shipping. The priority shipping rates below include postal confirmation (tracking) and are as follows:
1 dozen = $9
2-3 dozen = $11
4-5 dozen = $15
6+ dozen = TBD
(I try my best to use flat rate boxes whenever possible to reduce shipping costs. For example, 2 dozen in a non-flat rate box would cost more than $11 to ship because of the weight.)
Again, if you have any questions please email me at SteensCookies@gmail.com.
Thank you all SO much for your overwhelming response to Steen’s Cookies being back. I’m currently wrapping up the last 22 orders (38 dozen more cookies to mix, bake & ship!) so I appreciate everyone’s patience as I painstakingly prepare each order for shipment.
I’m not taking any more orders at this time so that I can focus on my existing orders. I will be taking a few days off after I am caught up and will return in about a week or so.
Thanks again for the love. I look forward to your feedback & pics!
Well…temporarily. So many regulars have been missing their favorite Steen’s Cookies flavors while others never got a chance to try them. So this weekend I will be back in the kitchen. But there’s a catch.
I will only have 10 dozen cookies available in the following flavors:
-Chocolate Chip SOLD OUT
-Oatmeal (5 dozen plain, 5 dozen with raisins)
(All flavors are plain and there will be no add-ins. I’m trying to keep it as simple as possible.)
Each dozen cookies is $10. Shipping will run anywhere from $8-$13 depending upon how many dozen you order. For orders of 3 or more dozen, I will use a USPS medium flat rate box to reduce shipping costs. All cookies are shipped USPS Priority with a tracking # and will arrive within 2-3 days from the moment they leave the oven.
I’m baking 50 dozen cookies. That’s 600 cookies. (Oh God…am I sure I wanna do this? lol) So when they’re gone, they’re gone! Cookies will start shipping Monday 03/25/13 and will ship throughout that week.
2.) In your email, please include the full name & address of who I’m shipping to (don’t forget the suite or apt # if I’m shipping to a business or a friend.)
3.) Include the flavors you’d like and how many dozen of each flavor. You can’t mix & match (like, you can’t get ½ dozen oatmeal & ½ dozen peanut butter. I only sell full dozens.) Because I am offering limited quantities, I’ll need to confirm that a certain flavor isn’t sold out. You will be given your total and payment instructions at that time.
4.) If payment is not received within 24 hours from the time you’re sent your payment instructions, your order will be cancelled.
5.) I accept Paypal. You can also pay by phone with a credit card/debit card if you don’t have a Paypal account setup. Just let me know this in your email & we’ll set up a payment by phone!
6.) Once you receive your email confirmation with your tracking #, get your milk ready & sit back and relax. Your cookies will be there shortly!
I started a new job 5 weeks ago & haven’t baked since then. I miss it. And many of you miss it too apparently because the orders keep rolling in & I’ve had to turn you away. I just had to figure out how to incorporate baking (which is a full time job) into my new full time job schedule. So, I’m going to try something out. If this works, I’ll do this monthly.
My plan is to have one weekend/month that I devote to filling cookie orders. You’ll have a window in which you can place your orders. Orders must be paid for in full within that window or else your order will not be processed.
If you’d like to order cookies you can do so between now and Wednesday 04/25/12 at 5:00 pm PST. Select the items you’d like from my menu. I will send you a money request. Pay for your order via the Paypal money request. Sit back. Relax. Your cookies will be baked next weekend and shipped between Saturday 04/28 and Monday 04/30.
Today is Steen’s Cookies 1 year anniversary! Crazy, right?! I never imagined that this day would come. When I first started Steen’s Cookies back on March 15th of last year, it was out of necessity. I’d recently been laid off and didn’t have a plan. So I did something that I’ve often daydreamed of. I took my severance and ran away from home! I spent an entire week alone in Hawaii admiring the ocean view from my 16th floor balcony, wearing sundresses & flip flops, and consuming copious amounts of bacon. That week in paradise allowed me to clear my head & come home with a plan. People had been asking me for a while "When are you going to start selling your cookies?" & I realized that now was the perfect time. 3 days after I returned home from Hawaii, I launched Steen’s Cookies. And 3 days after that I ended up in the emergency room with bursitis in my left shoulder because the 35 dozen cookies that were prepared in those first few days were mixed by hand. Needless to say, getting a professional mixer was at the top of my “To-Do” list for that following week!
I’ve learned SO much during this past year. Not just about operating a small business but about myself. I can’t even count how many 18+ hour days I’ve had. I’ve been in the kitchen so late many nights that I’ve watched the sunrise out my kitchen window. I’m not complaining though. I’m grateful that so many people have supported me. I’m rapidly approaching my 600th order! (Take into account that I’ve taken about 9 of the past 52 weeks off, I’d say that’s pretty impressive!) Thank you to every person who has placed an order with me during this past year. Thank you to everyone following this Tumblr. Thank you to everyone who has participated in my giveaways. Thank you for the RT’s. Thank you to my techie friends for offering suggestions & helping me get my butt in gear. Even if you’ve never actually tried a Steen’s Cookie but have thought about ordering, I appreciate you too! Thank you for your stories about how you came home from a rough day at work and seeing that box of cookies at your door made your day better. Thank you for sharing your excitement with me when you receive the confirmation email letting you know that your order has shipped! Thank you for ordering cookies for your loved ones & for sharing them with coworkers. Thank you for all of your feedback and for sharing photos (and videos!) of you enjoying your Steen’s Cookies with me. Thank you for making my temporary solution for unemployment turn into a full fledged business. On those days when I’m tired and my feet are swollen and my back hurts, YOU are what keeps me motivated. Making my customers happy is one of the most satisfying feelings I’ve ever felt. Knowing that people believe in you will motivate you when you’ve only had 9 hours of sleep in 2 days.
I’m not sure what the future holds for Steen’s Cookies. As long as my customers continue to have a sweet tooth, I will continue to bake. As I mentioned, I had no idea that I’d still be doing this 1 year later. But one thing I am certain of is that you all have contributed to making this one of the most special experiences I’ve ever had in my life. I truly appreciate you all so much from the bottom of my heart. Thank you for your continued support.
I’m taking the weekend off after I finish wrapping up a few orders, and have extra dough that I don’t want to go to waste. So I came up with the idea of having a bake sale! I have oatmeal, peanut butter & brownie chunk cookies up for grabs. The doughs were just made within the past 3 hours.
For $15, 1 dozen cookies of your choice will be shipped anywhere within the U.S. this evening via USPS postal priority. They will arrive Monday or Tuesday. This is for plain dozens only. Add-ins are not available for this offer. Payment must be sent via Paypal asap to SteensCookies@gmail.com. Please feel free to email me at that address with any questions, or if you would like to purchase more than 1 dozen. This is on a first come, first served basis as I only have 6 dozen cookies total available.
Please take a moment to read the important information below. It includes info regarding postage rate increases, red velvet loaves, and my schedule for the next 2 weeks.
1.) Postage Increase- On January 22, 2012 the United States Postal Service increased postage (again.) Medium flat rate priority boxes with postal confirmation are now $11. Please refer to this post for my current postal shipping rates. As always, I will make every effort to pack your orders in flat boxes in order to keep the postage costs down. http://steenscookies.tumblr.com/post/4066689754/shipping-rates
2.) Red Velvet Loaves- As of February 1, 2012 I will no longer be carrying the red velvet loaves on my regular menu. A lot goes into preparing each red velvet loaf that and I’d like to focus my time on the core of my business which is cookies. If you have a special order of 4 loaves or more, please contact me at SteensCookies@gmail.com.
3.) Schedule- I will be off from 02/03/12-02/13/12. All orders placed before February 3rd will ship by Saturday 02/04/12. Any orders placed on or after February 3rd will not be prepared until Monday, February 13th.
When I started Steen’s Cookies last March I had no idea that I’d still be in business almost 1 year later. The support that I’ve received from all of my customers has been amazing, and I thank you all so very much for the orders, referrals & encouragement. In less than 10 months I’ve baked over 8,500 cookies from scratch! This week I will reach my 500th order and 1 lucky customer will win 5 dozen cookies for placing that 500th order. It could be you!
Hello all! I’m back in the kitchen after a long busy week off with two deals for you. I offered these specials at the top of the year and they did so well that I’ve decided to run them again. Place an order this holiday weekend and choose your own special!
1.) Buy 2, Get 1 Free: Order 2 dozen cookies and your 3rd dozen free!* (Use promo code MLK.)
2.) Pay only $5 for priority shipping. (Use promo code SHIP5)
Both of these offers expire Monday 01/16/12 at 11:59 pm PST. Promo code must be used when placing your order. Promo codes cannot be combined with any other offers.
Today only! Purchase 1 or more dozen cookies and you’ll get 1 dozen free. Here’s the twist: You can share that free dozen with a friend! All you have to do is pay for the separate shipping and 1 dozen fresh Steen’s Cookies will arrive at their doorstep! This is a great way to get yourself off of the naughty list & onto the nice list!
Fine Print: Order must be placed and paid for before 5:00 pm PST today (11.25.11). Customer pays full price for the dozen of greater value. Free dozen can be shipped anywhere in the world, but priority shipping costs apply. Free dozen does not count towards Loyalty Program total. If you have questions, feel free to email me SteensCookies@gmail.com.
I have a special offer that ends at 11:59 pm PST today (Monday 11.14.11.) Purchase 1 or more dozen cookies and you’ll get 1 dozen free. Here’s the twist: You can share that free dozen with a friend! All you have to do is pay for the separate shipping and 1 dozen fresh Steen’s Cookies will arrive at their doorstep in 2 days. This is a great way to get yourself off of the naughty list & onto the nice list!
Fine Print: Order must be placed and paid for before the 11:59 pm PST deadline. Customer pays full price for the dozen of greater value. Free dozen can be shipped anywhere in the world, but standard priority shipping costs apply. Free dozen does not count towards Loyalty Program total. If you have questions, feel free to email me SteensCookies@gmail.com.
Several months ago I introduced my Steen’s Cookies photo contest and I’m bringing it back! Each week, I will select 1 winner who will receive 1 free dozen cookies of their choice. To enter, all you have to do is submit photos of your Steen’s Cookies to me via email at SteensCookies@gmail.com. (Or you can Tweet it to @SteensCookies.) There’s no photo criteria so get as creative as you’d like!
If you follow this Tumblr and see a photo that you think should win, you can participate too by helping me judge photo submissions. To do so, simply select “like” next to that particular photo. Thank you, and good luck!
So, now that I’ve got your attention I want to share a few things with you!
-Whoopie Wednesdays! I introduced my red velvet whoopie pies back in the summer and they were a huge hit. One day I had 60 whoopies that needed to be baked & shipped. Because of the red velvet “process”, let’s just say that I was in the kitchen ALL DAY that day. And I had a flight to catch at 6am and still had an empty suitcase at 2am. So now they’re back but they’re only available on Wednesday’s through December 28th. Choose from German Chocolate or Red Velvet. They’re $3 each and come with a side of my coconut pecan frosting or Madagascar vanilla infused cream cheese frosting (respectively) and can be added on to any existing cookie order or purchased as a stand alone item with a minimum of 4 or more per order.
-Snickerdoodles: I’ve had several requests over the past 8 months to add Snickerdoodles to my menu. I finally decided to add them after my neighbor asked me to make some for him & his wife. They’re soft & buttery with just a hint of crunch around the edges. They’re sinful! I’m really excited about these & can’t wait for you guys to try them!
-Molasses Cookies: This is a recipe that I’ve been making for the holidays since ‘99 when I first got the recipe from a coworker’s daughter. (I still use the same old recipe card!) They’re soft and chewy with the robust flavors of dark molasses, nutmeg & other spices that will instantly put you in the holiday spirit. Just like grandma used to make!
-New Add-In: I’ve just added chocolate chunks to my menu. So when you order your chocolate chip cookies you can now choose between chips or chunks!
I’ll have a few more goodies, specials, and giveaways for you all closer to Hanukkah & Christmas to stay tuned!
So…my 10 day vacation to the east coast turned into a full month off. Who knew! After this much needed break, I will be returning to the kitchen & shipping out orders next Tuesday 10/25/11. Orders that are placed today will ship Tuesday!
Pick your promo! Select your favorite promo and place your order on that day to receive it!
Saturday Promo: All orders placed Saturday 09/03/11 before 11:59 pm PST will receive free shipping on your order! No promo code required.
Sunday Promo: All orders placed Sunday 09/04/11 before 11:59 pm PST will receive 1 dozen cookies free with every paid dozen!*
Monday Promo: Place your order of 2 dozen or more cookies on Monday 09/05/11 before 11:59 pm PST and receive a gift certificate good for 1 free dozen. This gift certificate is transferable and expires 12/31/11.**
*Free dozen of equal or lesser value. Maximum 5 free dozen. Free dozens do not count towards your Customer Loyalty total.
**Gift Certificate will be included in your order and is good for 1 free dozen cookies + priority 2 day shipping. Total estimated value: $20. To redeem, certificate number must be provided when the order is being placed. Certificate can only be used once and expires 12/31/11.
Today is Steen’s Cookies 5 month anniversary! I couldn’t have made it this far without your support. THANK YOU!!!! In honor of my 5 month anniversary, priority 2 day shipping will be $5 beginning today and ending Sunday, 08/21/11.
Now through Wednesday 08/10/11 at 11:59 pm PST, receive 1 dozen mini cookies free with every order! Choose from brownie, chocolate chip, oatmeal raisin, peanut butter, or white chocolate macadamia nut!
All orders placed before 11:59 pm PST SUNDAY will receive free shipping! Make sure you mention promo code SUMMER when placing your order. If this is your first time ordering, here are a few recommendations: